Torsten Labs DOO · poolse
Legal
Everything that governs your use of poolse, in plain language wherever plain language will carry the meaning. Each document is versioned and dated, and we keep previous versions available on request.
- Terms of ServiceThe contract between you and Torsten Labs DOO for the poolse platform, SDKs, and documentation.
- Privacy PolicyWhat personal data we handle, why, on what legal basis, who receives it, and the rights you can exercise.
- Cookie PolicyEvery cookie and browser-storage item poolse sets, what it does, how long it lives, and how to change your choice.
- Data Processing AddendumArticle 28 GDPR terms that apply when we process end-user personal data on your instructions, including the Standard Contractual Clauses.
- SubprocessorsThe third parties that may process customer personal data, what each one does, and where it sits.
- poolse SDK LicenseHow you may use the poolse SDK packages from 3.0.0: freely in apps built on poolse, not with other backends.
- Acceptable Use PolicyWhat you and your end users may not do with poolse, and what happens when someone does it anyway.
- Refund & Cancellation PolicyHow to cancel, when you get money back, and the statutory withdrawal right for consumers in the EU/EEA and UK.
- Authorities, Notices & Security ResearchPoints of contact for authorities, how to report illegal content, how we handle requests from authorities, and our vulnerability disclosure policy.
Which one do you need?
- You are evaluating poolse. Start with the Terms of Service and the Refund Policy.
- You are doing a security or privacy review. The Data Processing Addendum has the Art. 28 terms, the Standard Contractual Clauses, and the security measures; the subprocessor list names every third party.
- You want to know what we do with your data. Privacy Policy, and the Cookie Policy for browser storage specifically.
- You are an end user of an app built on poolse. We are the processor, not the controller — contact the company whose app you were using. The Privacy Policy explains why.
- You need to report abuse or a vulnerability. Acceptable Use Policy, or write to [email protected].
Cookie choices
You can change or withdraw your cookie consent at any time, from here or from the footer of any page.
Who you are dealing with
Company details
- Legal name
- Torsten Labs DOO
- Legal form
- Друштво со ограничена одговорност (DOO) — a private limited liability company
- Registered seat
- Ilindenska 335, 1200 Tetovo, North Macedonia
- Registry
- Central Registry of the Republic of North Macedonia
- Company number
- 7609906
- Tax number
- 4028022548170
- VAT number
- 4028022548170
- Company contact
- [email protected]
- Telephone
- +389 70 528 685
- General enquiries
- [email protected]
- Product support
- [email protected]
- Billing
- [email protected]
- Privacy contact
- [email protected]
- Legal notices
- [email protected]
- Security reports
- [email protected]
poolse is a product of Torsten Labs. “poolse”, “we”, “us”, and “our” in this document all mean Torsten Labs DOO.